Providing Care assistants in Care Homes and Domicilliary Care.

 

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Statement of Purpose

 

Our Principles

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To focus on service users. We aim to provide personal care and support in ways which have positive outcomes for service users and promote their active participation.

 

To ensure that we are fit for our purpose. We examine our operations constantly to ensure that we are successfully achieving our stated aims and purposes. We welcome feedback from our service users and their friends and relatives.

 

To work for the comprehensive welfare of our service users. We provide a package of care to each service user that contributes to his or her overall personal and healthcare needs and preferences. We will co-operate with other services and professionals to help to maximize each service user’s independence and to ensure as fully as possible the services user’s maximum participation in the community.

 

Before we provide services, we ensure that a potential service user’s needs and preferences are thoroughly assessed. We ensure that the agency provides care to meet the assessed needs of each service user, every service users are re-assessed as frequently as necessary, and that the care and support provided have the flexibility to respond to changing needs or requirements.

 

To provide quality services. We are wholeheartedly committed to providing top quality services and to continuous improvement in the level of the care we offer.

 

Standards for our managers and staff are based on the national occupational standards for the care industry set by the National Training Organisation.

 

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